Privacy Policy

We collect the information you provide when you create or manage an account, including your first name, last name, email address, phone number, password, and any subscription choices you make.

When you use the learning features, we also process account-linked activity such as answered questions, performance summaries, progress statistics, question goals, and subscription usage limits so the platform can deliver practice sessions and show your results.

We use your information to create and secure your account, authenticate you, deliver practice questions and exam features, personalize your dashboard, manage subscriptions, and provide customer support.

We may also use limited technical information, such as session identifiers, login state, and service logs, to keep the platform available, prevent abuse, investigate security issues, and improve reliability.

This app uses cookies and authentication tokens to keep you signed in and to restore your account state across visits. If you sign out or your session expires, those credentials may be removed from your device.

Some authentication data is stored in browser storage or cookies by the application so that protected areas, payment callbacks, and user-specific features continue to work correctly.

If you purchase a paid plan, we process subscription status, plan type, billing cycle, payment reference details, and related account entitlements needed to activate and maintain your access.

Payment processors may collect and handle billing information on their own systems. This page covers the data practices visible from this application, but payment-provider specific handling should also be reviewed in the provider's own privacy materials before production publication.

We may share information with service providers that help us operate core features such as hosting, authentication, analytics, customer support, and payment processing, but only as needed to provide the service or comply with applicable law.

We may also disclose information when reasonably necessary to protect users, investigate misuse, enforce our terms, or respond to valid legal requests.

We keep personal data for as long as it is reasonably necessary to provide the service, maintain account history, meet contractual obligations, resolve disputes, and satisfy security, fraud-prevention, accounting, or legal requirements.

If you request account deletion, we aim to remove or anonymize the data tied to your account, except where limited retention is required for legitimate legal, security, payment, fraud-prevention, or record-keeping reasons. Retention periods should be reviewed against the backend system before final publication.

You can update certain account details through the app, sign out at any time, and use the User Data Deletion page to request deletion of your account data when that workflow is enabled for your environment.

If the automated deletion flow is not available in a given environment, you can contact the business email listed below from the email address tied to your account.

If you have privacy questions, data access requests, or deletion concerns, contact us at business@kreench.com.

This policy is a product-specific draft based on the current application behavior and should be reviewed alongside the backend data model before final release.